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Customer service
The most frequently asked questions
How to offer a perfume creation workshop?
To offer a perfume creation workshop in Grasse, Eze Village or Paris, you can purchase a gift voucher. Instant delivery by email. The gift voucher is valid for one year from the date of purchase and can only be used to book a perfume creation workshop.
Gift vouchers are non-exchangeable and non-refundable.
I have created my own perfume at the Studio des Fragrances Galimard, how can I reorder it?
You can order your creation and the matching products on this page.
You can choose home delivery, delivery to a pick-up point, or collection from our store in Grasse.
For collection from our store in Grasse:
Please enter the following delivery address: Studio des Fragrances Galimard, 5 route de Pégomas, Grasse, France, and select “In-store pickup” in the shipping options. Please indicate the approximate date of your visit in the comments section.
Would you like to pick up your order at our store in Paris? We can ship it to you. Please place your order and enter the following delivery address:
- Your first and last name
- Galimard
- 43 rue de Provence
- 75009 Paris, France